A Virtual Medical Assistant (VMA) is a remote healthcare professional trained to handle administrative, clinical, and communication tasks. They can manage patient scheduling, insurance verifications, charting, scribing, billing support, and more—helping your practice run more efficiently and cost-effectively.

We offer a wide range of services including Virtual Medical Scribing, Medical Billing, Front Desk Support, EMR Management, Insurance Verification, Patient Communication, Prior Authorization, and more—all tailored to healthcare providers’ needs.

A Virtual Medical Receptionist can handle phone calls, appointment scheduling, reminders, insurance intake, and front-desk tasks remotely—reducing overhead costs, improving patient satisfaction, and allowing in-house staff to focus on patient care.

We prioritize HIPAA compliance and use encrypted tools and secure communication protocols to ensure all patient data is protected, confidential, and handled according to U.S. healthcare standards.

Yes, our VMAs are trained on a wide range of EHR/EMR platforms like Epic, eClinicalWorks, Athenahealth, Kareo, AdvancedMD, DrChrono, and more. We ensure seamless integration with your existing system.

Our VMAs are college-educated professionals with backgrounds in healthcare, medical billing, coding, scribing, or administration. They undergo rigorous training and continuous evaluations to ensure quality service.

Getting started is simple. Contact us via our website or phone, schedule a free consultation, discuss your needs, and we’ll match you with a suitable VMA. We also provide onboarding support to ensure a smooth transition.

Yes, we offer flexible packages tailored to your practice size, specialty, and budget. Whether you need full-time or part-time support, we can create a plan that fits your workflow and goals.

We offer transparent, flat-rate pricing on a weekly or monthly basis. There are no hidden fees, and our pricing is scalable based on the services and number of hours you require.

Yes, we match VMAs according to your time zone and office hours. Our team operates in U.S. time zones to ensure real-time collaboration and responsiveness.

Absolutely. You’ll have the opportunity to review profiles and conduct interviews to select the assistant that best fits your needs and work culture.

We make it easy to scale your team up or down. If you ever need a replacement, we’ll provide a qualified backup quickly to avoid disruption in service.

Yes, we work with solo practitioners, small clinics, and multi-physician practices. Our services are scalable and cost-effective, ideal for practices of any size.